DELIVERY AND RETURNS

   Important   Information   

Delivery Policy

For standard UK delivery please allow 3 – 5 working days for your order to arrive.

Non mainland UK please allow 3 - 8 working days

Southern Ireland and Europe please allow up to 10 working days.

 

Delivery Charges

 

Mainland UK - £3.95 

Non mainland UK  and Northern Ireland - £3.95

Southern Ireland - £15.50

Europe - £15.50 

 

Orders are delivered with Royal Mail and will require a signature on delivery.

We regret we are unable to post to PO Box addresses.

 

Deliveries outside of the UK may incur additional charges such as local taxes.

Millie & Green regrets it cannot be responsible for these charges.

We reserve the right to charge delivery costs where appropriate.

 

We accept no liability if a delivery is delayed because payment has not been made by the customer or because of unforeseen issues with third party delivery/postage companies.

Damage & Returns Policy

 

Damages

If you receive any damaged items please ensure you notify us within 24 hours

at info@millieandgreen.co.uk

 

Returns 

 

We hope you are happy with your Millie & Green purchase. 

If for any reason you are not please contact us at : info@millieandgreen.co.uk

 

The customer is liable for the cost of returning any items.  They must be returned by Royal Mail signed for service with a tracking number. All goods should be well packaged for posting and in its original new condition with no damage and in perfect condition.

Please ensure you are completely happy with your candle before using it as unfortunately Millie & Green cannot accept a returned candle if it has been burned via lighting the wick.

For authorised returns the candle needs to be in new unused perfect condition with all the original packaging also in new perfect condition within seven days of receipt. 

An authorised returns number will need to be requested by the customer from info@millieandgreen.co.uk

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